Patient Journey

Your Treatment Is Performed by the Provider.
Your Journey Is Coordinated by MJB Care.

From your first message to us through to your follow-up after you're home, here's exactly what MJB Care coordinates at each stage — and what stays the responsibility of your medical provider.

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Free Help For Everyone — 24/7 instant replies from our team.

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Before Treatment

It starts with a conversation about what you're considering. From there, MJB Care researches provider options, shares doctor and clinic information, helps you compare treatment approaches and pricing, and coordinates your appointment dates around your travel.

Research Provider Options Doctor & Clinic Information Treatment Discussion Price Comparison Appointment Coordination Travel Planning

During Treatment

Once you're in Istanbul, MJB Care coordinates your appointments, arranges transportation where it's included in your package, helps with communication and translation, and stays in contact with your provider so you're not navigating a new city and a medical procedure alone.

Appointment Coordination Transportation (where included) Communication Assistance Translation (where offered) Patient Support Coordination With Provider

After Treatment

After you fly home, MJB Care remains your point of contact. If you have questions, need to raise something with your provider, or need follow-up coordinated, we help make sure it doesn't fall on you to chase it up alone.

Follow-Up Coordination Communication With Provider Assistance With Questions Long-Term Follow-Up (where offered)

Your treatment is performed by the medical provider.
Your treatment journey is coordinated and supported by MJB Care.

Start With a Conversation, Not a Commitment